What insurance comes with Lloyds Platinum?
Last checked against Lloyds Bank's policy documents on 21 October 2026
The short answer
Lloyds Platinum (£22.50 a month) includes worldwide family travel insurance from Allianz Assistance, mobile phone insurance from Assurant and AA Breakdown Family Cover. Club Lloyds Platinum has the same insurance, plus the £5 monthly Club Lloyds fee, which is refunded in any month you pay in £2,000 or more.
Travel cover is for trips of up to 31 days, including winter sports, until the account holder turns 80. The AA breakdown cover is UK only, so if you drive in Europe you need separate European breakdown cover.
What Lloyds Platinum covers
| Cover | Who is covered | Key limits |
|---|---|---|
| Travel (Allianz Assistance) | Account holders, a spouse or partner, and children aged 18 or under (24 or under in full-time education). | Worldwide, trips up to 31 days. Medical expenses up to £10 million. Cancellation up to £5,000. Baggage up to £2,500 (valuables £500). £75 excess per adult per incident. Ends at the account holder's 80th birthday. |
| Winter sports (Allianz Assistance) | As for travel. | Included for up to 31 days per person per calendar year. |
| Mobile phone (Assurant) | One phone on a sole account, two on a joint account. | Loss, theft, damage and breakdown, for phones worth up to £2,000. Two successful claims per account holder in any 12 months. £100 excess per claim. Phones only: no tablets or smartwatches. |
| Breakdown (AA Family Cover) | Account holders and family living at the same address, as driver or passenger. | Roadside Assistance, At Home and National Recovery. UK, Channel Islands and Isle of Man only. Vehicles over 3.5 tonnes and business vehicles excluded. |
Where people get caught out
- Register your phone now. It must be registered with its IMEI number (dial *#06# to find it) through the app, online banking or Membership Services. Do it before anything happens, not after it's stolen.
- Every phone claim costs £100, and replacements are refurbished or remanufactured, not new.
- Pre-existing medical conditions are only covered if they are on the "no screen" list, or you declare them and Allianz accepts them. You need to declare when you open the account, every year, and before booking if anything changes. An extra premium may apply.
- Trips longer than 31 days need a paid extension (45 to 279 days) before you go.
- Expensive holidays. Cancellation is capped at £5,000. If your trip costs more, check whether that is enough.
- Driving in Europe. The AA cover only works in the UK, Channel Islands and Isle of Man.
- Switching account. All the insurance stops as soon as you close or downgrade the account, unless you move to another account that includes it.
Could you be paying twice?
If you have Lloyds Platinum, check whether you also pay for any of these.
- Phone insurance from your network or a retailer, for a phone already registered on your account.
- A separate annual travel policy for anyone the account already covers.
- Separate UK breakdown cover, or a breakdown add-on on your car insurance. You may still need European cover if you drive abroad.
Compare limits and excesses before cancelling anything: a separate policy may give you more cover than Lloyds Platinum does.
Related guides
Common questions
- What is the difference between Lloyds Platinum and Club Lloyds Platinum?
- The insurance is the same. Club Lloyds Platinum adds the Club Lloyds perks, such as a yearly lifestyle benefit and interest on balances, for an extra £5 a month, refunded in any month you pay in £2,000 or more.
- Does Lloyds Platinum travel insurance cover winter sports?
- Yes, for up to 31 days per person per calendar year.
- Does Lloyds Platinum phone insurance cover my tablet or smartwatch?
- No. Only mobile phones are covered: one on a sole account, two on a joint account.
- Does the Lloyds Platinum AA breakdown cover work in Europe?
- No. It covers the UK, Channel Islands and Isle of Man only.
- How much does Lloyds Platinum cost?
- Lloyds lists Platinum at £22.50 a month. Club Lloyds Platinum is £22.50 plus a £5 monthly fee, refunded in months you pay in £2,000 or more. Check the current fees on Lloyds' website, as packaged account fees change.